PRIVACY POLICY

Your privacy is of the utmost importance to us. This Privacy Policy outlines our approach to data protection and privacy, and explains how we handle and safeguard your personal information in compliance with all applicable laws and regulations in India. By accessing or using our website (“Platform”), you agree to the terms outlined in this policy and consent to the collection, use, and disclosure of your personal data as described herein.

Please note that our services and products are available exclusively within India, and we do not offer shipping or service delivery outside the country. If you are browsing from another location, we request that you refrain from making any purchases, as international service is currently not supported.

If you do not agree with our privacy practices, we kindly request that you discontinue the use of our Platform.

DEFINITIONS UNDER APPLICABLE LAW

In this Privacy Policy, the terms ‘Personal Information,’ ‘Data Subject,’ ‘Controller,’ ‘Processor,’ and ‘Processing’ shall have the meanings defined under the applicable Indian data protection laws and information technology rules. These definitions help set clear expectations for how we collect, process, and safeguard your data.

OUR ROLE IN DATA MANAGEMENT

At different stages of interaction, Mindful Molecules may act as both:

• A Data Controller – when we collect, store, or use your personal data to provide services directly to you.

• A Data Processor – when we handle personal data on behalf of another data controller (e.g., third-party platforms or partners).

In both roles, we maintain a firm commitment to ensuring that all data is treated with the highest level of confidentiality, care, and compliance.

OUR COMMITMENT TO YOUR PRIVACY

We are committed to upholding your right to privacy and ensuring that your data is managed responsibly. Our data handling practices are regularly reviewed and updated to remain compliant with the evolving legal landscape of data protection in India.

We collect only the necessary information, use it responsibly, and secure it with appropriate safeguards to prevent unauthorized access or misuse.

INFORMATION WE COLLECT FROM YOU

The personal information we gather is used to facilitate a seamless experience across our platform and enhance the quality of our services. It allows us to:

• Register your account and verify your identity

• Fulfil orders and manage transactions

• Communicate important service updates and offers

• Personalize your experience and provide customer support

• Information you may provide includes:

• Name, phone number, address, and email

• Payment and billing details

• Feedback, reviews, or communications with customer service

• Browsing and usage patterns on our platform

You may choose to withhold certain information; however, doing so might limit your access to specific features or services.

HOW WE USE THIS INFORMATION? 

Your personal information is used to:

• Process orders and deliver products

• Respond to your inquiries and provide customer support

• Improve our services, user experience, and product offerings

• Notify you about promotional offers, newsletters, or changes to our policies (only if you’ve opted in)

• Comply with legal obligations and assist law enforcement when required

We do not sell or share your personal data with any third party for marketing purposes without your explicit consent.

CONTACT US

If you have any questions about this Privacy Policy, wish to correct or delete your personal data, or need assistance with any privacy-related concern, our support team is here to help.

Support Hours: Monday to Saturday, 9:00 AM – 7:00 PM

Email: mindfulmolecules2@gmail.com